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Siebel Migration Application Login Error Server Returned 500 Internal Server on 19.8 (Doc ID 2627656.1)

Last updated on JANUARY 16, 2020

Applies to:

Siebel CRM - Version 19.8 and later
Information in this document applies to any platform.

Symptoms

On : 19.8 version, System Admin

Siebel Migration application(SMA) login Error Server returned 500 Internal Server


ERROR
--------

Error in Login screen : Server returned 500 Internal Server error. Contact System Administrator.

 

Migration.log:

---------------

[ERROR] 2020-01-02 10:00:17.542 [https-openssl-nio-443-exec-2] Migration - com.siebel.migration.server.MigrationServer:doPost Error in Login: 500 Internal Server Error
[TRACE] 2020-01-02 10:00:17.542 [https-openssl-nio-443-exec-2] Migration - com.siebel.migration.server.MigrationServer:doPost Output message: {"status":"error","msg":"INTL_SRVR_500"}


STEPS
-----------------------
1. Created Migration profile and deployed the migration profile successfully.
2. When try to login to Siebel migration application using test user , it fails with error "Server returned 500 Internal Server error. Contact System Administrator."


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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