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Incorrect Due Date At Order Line Item Level (Doc ID 2632713.1)

Last updated on DECEMBER 15, 2023

Applies to:

Siebel CRM - Version 18.12 and later
Information in this document applies to any platform.

Symptoms

Incorrect Due Date is set at Order Line Item level. it is not as per defined logic 

 

 Expr: "IIF (ParentBCName () = ""Order Entry - Orders"", IIF (ParentFieldValue(""Requested Ship Date"") > Today(), ParentFieldValue(""Requested Ship Date""), Today() + 1),  Today() + 1)"

 

Steps to replicate

  1. Got to Order Screen
  2. Create an order.
  3. Enter due date as any date from next year but month and day is less than current day, say today is 6th Jan 2020  pick Due date at order header  3rd Jan 2021
  4. Now create order line item. As per the business logic the default due date at the line item should be set to same as header level that is 3rd Jan 2021 but rather it is getting to Today() +  i.e, 7th Jan 2020

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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