My Oracle Support Banner

Application server fails to start with error SBL-ESC-00006 and SBL-SRM-00016 after changing the database (Doc ID 2635116.1)

Last updated on JULY 03, 2023

Applies to:

Siebel CRM - Version 15.0 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.9 [IP2015] version, Installation

After pointing application to different database, the server does not start, all components fail with below error:
 

 

The issue can be reproduced at will with the following steps:
1. Point application to new database
2. Start Siebel services

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.