Outbound HTTPS call fails with java.security.cert.CertificateException: No name matching
(Doc ID 2640196.1)
Last updated on FEBRUARY 20, 2020
Applies to:
Siebel CRM - Version 19.12 and laterInformation in this document applies to any platform.
Symptoms
On : 19.12 version, Siebel EAI
When attempting to invoke an outbound web service using HTTPS
the following error occurs.
ERROR
-----------------------
SBL-EAI-04117: HTTP Request error during 'Submitting Data Send HTTP request': 'Status code - 500'
HTTP Status 500 ... Internal Server Error
Type Status Report
Message java.security.cert.CertificateException: No name matching found
Description The server encountered an unexpected condition that prevented it from fulfilling the request.
Apache Tomcat/9.0.14
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. execute custom process 'VF Generic Request Response Workflow'.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot attempt to replicate other production issues (handled in a separate SR) in a test environment.
Changes
Cause
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In this Document
| Symptoms |
| HTTP Status 500 ... Internal Server Error |
| Apache Tomcat/9.0.14 |
| Changes |
| Cause |
| Solution |
| References |