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An error has occurred preparing s SQL statements" SBL-DBC-00108 Using Siebel Tools To Edit Workflow Process After Applying 20.1 Patchset (Doc ID 2642181.1)

Last updated on MAY 15, 2020

Applies to:

Siebel CRM - Version 20.1 to 20.1 [Release V17]
Information in this document applies to any platform.


Siebel CRM Update 20.1 has been applied to the Siebel Environment.  After this, when using Siebel Tools to edit a workflow process, a constant SQL error message occurs.

Some of the errors disappear when one simple action is done, that is when the record is saved and Workflow is closed, the error goes way and user can open the workflow process again to edit it.

However, some other actions cannot be performed at all, making it impossible to edit an existing custom workflow process.

The following pop up error message show up while editing:

5) Now close the Workflow

6) Edit again

7) Try to rename the Decision step the error persisted.

There error messages can also be observed in Siebel Tools siebdev.log log file.





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