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Bookmark URL Not Working after Upgrade to IP 19.4 (Doc ID 2642421.1)

Last updated on FEBRUARY 25, 2020

Applies to:

Siebel CRM - Version 19.4 and later
Information in this document applies to any platform.

Symptoms

On : 19.4 version, Comms Server & Email Response


The issue can be reproduced at will with the following steps:
1. Create an Email template in which to check the flag for bookmark
2. Do an Email Outbound Request
3. Notice that the email received contain a bookmark in which "start.swe" string is included. The link is like this: https://xxxxxx/siebel/app/service/enu/start.swe?SWECmd=GotoView&SWEView=xxxxx
4. When using the above URL, it results in an error of: Application: enu_start.swe not configured in the Deployed Profile.

Note: If I just remove the “/start.swe” from the URL, it works successfully. 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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