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Product Constraint Rules Builder Display Issue if Adding Too Many 'OR's using the 'Compound Field' button (Doc ID 2671525.1)

Last updated on MAY 18, 2020

Applies to:

Siebel CRM - Version 19.5 and later
Information in this document applies to any platform.


When creating/editing a Product constraint rule that has a number of 'OR's (that is generated using the 'Compound Field' button), it displays fine to a certain point. Once a certain threshold has been reached, the display of the rule gets corrupted.

Expected behavior is that the display of the constraint rule should not get corrupted as there is not a limit to the number of 'OR's you can set.

To reproduce the issue, create a constraint rule for a particular Customizable product. In the constraint rule, add a number of 'OR's using the 'Compound Field' button. For instance, the following is a 'Required' type constraint rule created:

Once you add additional 'OR's, you will eventually see Constraint Rule Builder appear to be corrupted. Notice the 'Exclude' portion of the rule appear to have moved to a completely different area of the rule.

Due to this issue, the impact to the users are that they believe the rules are getting corrupted.




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