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Windows Siebel 16.x Server does not start: SBL-SVR-00026 SBL-SVR-01045 SBL-SVR-00005 SBL-SVR-09149 SBL-SVR-00029 (Doc ID 2674771.1)

Last updated on JUNE 02, 2020

Applies to:

Siebel CRM - Version 16.11 [IP2016] and later
Information in this document applies to any platform.

Symptoms

Siebel Server stopped working without any changes. 

The following errors were found in the Siebsrvr.log

GenericLog GenericError 1 00021f235eb01640:0 2020-05-04 20:28:34 (sissrvr.cpp (3207) err=1310746 sys=0) SBL-SVR-00026: Unable to allocate shared memory.

GenericLog GenericError 1 00021f235eb01640:0 2020-05-04 20:28:34 (scfsis.cpp (82) err=1310746 sys=0) SBL-SVR-00026: Unable to allocate shared memory.

GenericLog GenericError 1 00021f235eb01640:0 2020-05-04 20:28:34 (listener.cpp (174) err=1310746 sys=0) SBL-SVR-00026: Unable to allocate shared memory.

GenericLog GenericError 1 00021f235eb01640:0 2020-05-04 20:28:34 (lstnsvc.cpp (154) err=1310746 sys=0) SBL-SVR-00026: Unable to allocate shared memory.

GenericLog GenericError 1 00021f235eb01640:0 2020-05-04 20:28:34 (scisvc.cpp (1505) err=1311765 sys=0) SBL-SVR-01045: No components are configured.

GenericLog GenericError 1 00021f235eb01640:0 2020-05-04 20:28:34 (scfsis.cpp (276) err=1310725 sys=0) SBL-SVR-00005: Stale or invalid Task handle

ScfEventLog SubEvtFacFatal 0 00021f235eb01640:0 2020-05-04 20:28:34 scfEventFac::s_pEvtFacLock is NULL and hence SCF event facility cannot be initialised

GenericLog GenericError 1 00021f235eb01640:0 2020-05-04 20:28:34 (scfeventfac.cpp (3818) err=1319869 sys=0) SBL-SVR-09149: Could not initialize the event facility.

ScfMsgFacLog SCFMsgFacFatalError 0 00021f235eb01640:0 2020-05-04 20:28:34 SCFMessageFacility::s_pSCFMsgFacLock is null and hence the SCFMessageFacility cannot be initialized

IPCLog IPCFatal 0 00021f235eb01640:0 2020-05-04 20:28:34 ipcFacility GetInstance called before initialization - object is null

GenericLog GenericError 1 00021f235eb01640:0 2020-05-04 20:28:34 (scfsis.cpp (64) err=1310749 sys=0) SBL-SVR-00029: Internal: Shared memory has not been initialized.

GenericLog GenericError 1 00021f235eb01640:0 2020-05-04 20:28:34 (siebsvc.cpp (443) err=1310746 sys=0) SBL-SVR-00026: Unable to allocate shared memory.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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