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Siebel Application & Srvrmgr fails when one of the gateway node is down with Siebel native gateway clustering (Doc ID 2683839.1)

Last updated on MAY 27, 2021

Applies to:

Siebel CRM - Version 19.9 and later
Information in this document applies to any platform.

Symptoms

3 node gateway cluster is implemented with Siebel 19.9 and also applied POC for Bug 30060726 - APPLICATION CAN FAIL TO LOAD IF ONE OF THE ZOOKEEPER ENSEMBLE NODES IS DOWN is fixed in 19.11 update.

 Siebel application login and srvrmgr connectivity was fine till services went down on crmcgw1 and rmcgw2. But facing server busy error and unable to connect srvrmgr once the gateway services down in crmcbi1 which is leader node.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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