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Issues Related To Applet Title (Doc ID 2687849.1)

Last updated on JULY 16, 2023

Applies to:

Siebel CRM - Version 19.12 and later
Information in this document applies to any platform.

Symptoms

Issues related to Applet Title

There are a couple of issues with Applet Title in Siebel 19.12.
1. Applet Title is not displayed in one view and not displayed in the other view for the same applet in for the same record.
2. Applet Title is not displayed for many child form applets across the application, even though the Title is provided for the Applet in the Tools.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into the application.
2. Go to Services.
3. Drill down on a service request.
4. On the bottom applet change to More Info.
5. Applet has no title.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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