Siebel Email Response Connection to Office 365 Mail Server Shows “ERROR: Could not connect to email server. JMail client in invalid state! nullLOGIN failed” in IMAP logs
(Doc ID 2706994.1)
Last updated on APRIL 18, 2024
Applies to:
Siebel CRM - Version 8.0 [20405] and laterInformation in this document applies to any platform.
Customer was moving email from on premise email server and cannot get Siebel email response to connect to office 365 , as a result Siebel inbound email functionality was not working.
Symptoms
When attempting to send inbound email using IMAP protocol on Microsoft 365 email server, the connection fails and the following errors are displayed in the IMAP*.log:
Could not connect to email server. JMail client in invalid state!
nullLOGIN failed.
Changes
none
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |