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Global Search Displaying BO Name Instead Of Find Object Display Name in 19.X and Later (Doc ID 2708105.1)

Last updated on MARCH 16, 2022

Applies to:

Siebel CRM - Version 19.12 to 20.9 [Release V17]
Information in this document applies to any platform.

Symptoms


Global search is displaying the BO name instead of Find object display name.
It shows the Name of the Find Object “ERM Objectives” instead of “Objectives” which is the BO/BC Name and not the Find Display Name.

For Example:

 

The issue can be replicated with the following steps:

1. Open the application
2. Navigate to the home page > On the top right-hand side of the screen, go to the Search Text Box
3. Start entering "test" text > Global search is displaying the BO name instead of Find object display name.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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