XMLP Driver Service Method: GetRoles Locks Users who run the BIP Report
(Doc ID 2711768.1)
Last updated on JUNE 25, 2021
Applies to:
Siebel CRM - Version 17.0 [IP2017] to 20.11 [Release V17]Information in this document applies to any platform.
Symptoms
On : 19.11 version, Reports
When attempting to call Siebel inbound web service "XMLP Driver Service" from BI Publisher using a different user than Siebel Administrator, the GetRoles method is trying to authenticate the user with the password from the Siebel Administrator.
In the logs the following error appears:
Changes
Upgrade from Siebel 8.1.1.14 to 20.1
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |