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Missing Workflows After Upgrade from 15.5 to 20.8 (Doc ID 2719789.1)

Last updated on OCTOBER 16, 2020

Applies to:

Siebel eMedia - Version 20.7 and later
Information in this document applies to any platform.

Symptoms

Workflows InActive/Missing after Upgrade

Workflows are missing in S_RR_WORKFLOW table after  upgrading from Siebel 15.5 to to 20.8.


EXPECTED BEHAVIOR
-----------------------
All workflows should be available after upgrade

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Ran an upgrade (IRM) from 15.5 to 20.8
2. Workflows are available in the table S_WFR_PROC with inactive_flg='N' and status_cd='COMPLETED' but missing in table S_RR_workflow.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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