Performance issue when message broadcast functionality is used
(Doc ID 2737523.1)
Last updated on JUNE 27, 2021
Applies to:Siebel CRM - Version 16.0 [IP2016] and later
Information in this document applies to any platform.
Performance issue when message broadcast functionality is used.
The evidence of the issue is captured in Siebel Application Object Manager log:
If executed frequently this long running SQL query can cause high concurrency waits at database level. In some cases this will lead to Production unusable scenario.
The impact is higher when S_BRDCST_MSG table is not maintained and contains numerous rows.
Enable or use message broadcast functionality for long time.
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