Performance issue when message broadcast functionality is used
(Doc ID 2737523.1)
Last updated on SEPTEMBER 13, 2022
Applies to:
Siebel CRM - Version 8.1.1.11 [IP2013] and laterInformation in this document applies to any platform.
Symptoms
Performance issue when message broadcast functionality is used.
The evidence of the issue is captured in Siebel Application Object Manager log:
If executed frequently this long running SQL query can cause high concurrency waits at database level. In some cases this will lead to Production unusable scenario.
The impact is higher when S_BRDCST_MSG table is not maintained and contains numerous rows.
Changes
Enable or use message broadcast functionality for long time.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |