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Desktop Integration Siebel Agent (DISA) Stop Working After Enable Multitab Support For Siebel Application (Doc ID 2738872.1)

Last updated on OCTOBER 28, 2022

Applies to:

Siebel CRM - Version 19.7 and later
Information in this document applies to any platform.

Symptoms

After enabling Multi Tab support for Siebel Application as described in Document How To Enable Multi Tab Support (Doc ID 2580478.1) and using F9 (File > Send Email)  integrated with MS Outlook the following error show up:

On the Siebel Enterprise a second Siebel Application Object Manager tasks/session has been opened, beside the existing task/session for the user when trying to use the F9 functionality.

Changes

Multi Tab support for Siebel Application has been enabled.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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