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Abnormal Behavior For Checkboxes And Radio Buttons In Siebel Open UI When Method SetQuestionEnable(false) Is Used (Doc ID 2740790.1)

Last updated on DECEMBER 30, 2020

Applies to:

Siebel SmartScript - Version 8.1.1.14.15 [IP2014] and later
Information in this document applies to any platform.

Symptoms

 

When vanilla method  SetQuestionEnable(false) is used for Radio Button or Check Box control , we can notice that these elements are selectable, which is not correct.


The issue can be reproduced at will with the following steps:
1. Configure a smartscript with 3 questions
2. The following code has been added to Script_Open of the SS
function Script_Open ()
{
GetPage("TEST PAGE CHECKBOX").GetQuestion("CHECKBOX2").SetQuestionEnable(false);
GetPage("TEST PAGE CHECKBOX").GetQuestion("CHECKBOX3").SetQuestionEnable(false);
}
3. Notice that for Question 2 and Question 3 the options are selectable at GUI by double-clicking. In reality only Question 1's option should be selectable at GUI.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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