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Inbound Web Service Throws SBL-GEN-10103: Error opening specified file or SBL-EAI-00137 IDS_EAI_WS_BAD_XML_DOCUMENT On Large Output (Doc ID 2741441.1)

Last updated on APRIL 19, 2022

Applies to:

Siebel CRM - Version 20.6 and later
Information in this document applies to any platform.

Symptoms

When attempting to invoke a custom inbound web service the following error occurs only when the output is large :
 
SBL-GEN-10103: Error al abrir el archivo especificado.  (Error opening specified file)
SBL-EAI-00137 IDS_EAI_WS_BAD_XML_DOCUMENT

The issue can be reproduced at will with the following steps:
1. Invoke the web service with a searchspec that is known to return a small data set. e.g about 10K. Confirm it works fine.
2. Invoke the same web service with a searchspec that is known to return a large data set. e.g about 1MB. Confirm it fails with the errors above.


Cause

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In this Document
Symptoms
Cause
Solution
References


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