My Oracle Support Banner

Loading Data Through "Read CSV File" Business Service Fails With Error Code SBL-MKT-00321 on Linux When CSV File Contains EM Dash Character (Doc ID 2741670.1)

Last updated on OCTOBER 20, 2022

Applies to:

Siebel CRM - Version 20.5 and later
Linux x86-64


Importing data from CSV file using "Read CSV File" Business Service fails when the CSV file contains Em-Dash character as one of the Field Value.

The behavior can be reproduced as follows:

1.  Create a CSV file with data that includes the Em-Dash character as one of the Field Value.

2.  Configure a workflow process that calls the "Read CSV File" business service and "CsvToPropSet" method to read a csv file.

3.  Import the csv file using the custom workflow process.

4.  The workflow process fails with an error:






To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.