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Invoking EAI HTTP Transport SendReceive Method Inside A Workflow Process For JSON Request Generates Error "Invalid UTF-8 start byte 0xbf" (Doc ID 2748808.1)

Last updated on JUNE 01, 2023

Applies to:

Siebel CRM - Version 15.5 [IP2015] and later
Information in this document applies to any platform.


When invoking EAI HTTP Transport SendReceive method with these input and value using Siebel Business Service Simulator directly, the request is successful:

The behaviour occurs as follows:

1. Use Siebel Client to simulate the EAI HTTP Transport BS SendReceive method with these inputs and value:

HDR_Content-Type :                           application/json
HTTPRequestBodyTemplate:                {"status":"APPROVED","cprId":"1234","referenceId":"512134234"}
HTTPRequestMethod:                          POST
HTTPRequestURLTemplate:                  <3rd party URL>

The above request is successful.

2. The same call is put into a workflow process. However, when the workflow process invokes the same EAI service call with the same input and argument, the reported error occurs.




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