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Siebel Migration Application Fails with "Could not get Connections from Database." after Updating to Siebel 20.11 (Doc ID 2749414.1)

Last updated on APRIL 18, 2023

Applies to:

Siebel CRM - Version 20.11 and later
Information in this document applies to any platform.

Symptoms

After updating from 20.2 to 20.11, when attempting to use Siebel Migration Application, the following error occurs: Could not get Connections from Database. Contact System Administrator.

The following (or similar) errors can be observed in migration.log:

Changes

The environment was updated from Siebel 20.2 to Siebel 20.11.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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