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Siebel Migration Application Connection Creation Fails with "Could Not Get Connections From Database." (Doc ID 2762548.1)

Last updated on MARCH 23, 2021

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

After installing Siebel 21.2, when attempting to create a connection in Siebel Migration Application, the following error occurs: Could not get Connections from Database. Contact System Administrator.

The following (or similar) errors can be observed in migration.log:

Changes

Siebel 21.2 was installed to the environment.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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