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After Deploying 2 New Gateway Servers To The Gateway Cluster The Hierarchy in SMC Shows Failed (Doc ID 2765568.1)

Last updated on APRIL 18, 2023

Applies to:

Siebel CRM - Version 20.6 and later
Information in this document applies to any platform.

Symptoms

When deploying gateway cluster to 2 additional nodes (both service and registry) the process indicates failed however the nodes all show in "Green" status in the registry but the registry node itself is showing in "Red" status.
Entry in localhost_access log:

Cause

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In this Document
Symptoms
Cause
Solution
References


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