My Oracle Support Banner

GATEWAY.PROPERTIES FILE GENERATED WHEN PATCHING TO 21.2+ (Doc ID 2767491.1)

Last updated on JUNE 28, 2023

Applies to:

Siebel CRM - Version 21.2 and later
Information in this document applies to any platform.

Symptoms

When patching Siebel to 21.2+ and if the modules are installed separately, the following occurs:

1. Under the webapps folder from the SES Tomcat, the file gateway.properties is generated and filled in with the template contents:

2. The "siebel" context under the SES Tomcat does not start, therefore the SES is not started.

Changes

 Customer updated the environment from 21.1 to 21.2.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.