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GATEWAY.PROPERTIES FILE GENERATED WHEN PATCHING TO 21.2+ (Doc ID 2767491.1)

Last updated on AUGUST 15, 2021

Applies to:

Siebel CRM - Version 21.2 and later
Information in this document applies to any platform.

Symptoms

When patching Siebel to 21.2+ and if the modules are installed separately, the following occurs:

1. Under the webapps folder from the SES Tomcat, the file gateway.properties is generated and filled in with the template contents:

2. The "siebel" context under the SES Tomcat does not start, therefore the SES is not started.

Changes

 Customer updated the environment from 21.1 to 21.2.

Cause

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