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Creating And Editing Segments In OAS 5.5 Gives Errors kmsgPickerUIJSCantAddColumns is not defined And Uncaught TypeError: this aMenuOptions is undefined (Doc ID 2769411.1)

Last updated on APRIL 19, 2021

Applies to:

Siebel Marketing - Version 21.1 and later
Information in this document applies to any platform.

Symptoms

Customer enabled marketing segmentation via Doc ID 2622528.1.
However:
- when creating a segment, the 'segment node criteria' view remains empty and there is a javascript error

 

Steps to reproduce:

. Logon to OIBEE UI
- Select New
- Scroll down until you see ¿Segment¿
- Choose Product > Product and add any criteria

Error occurs in the browser console.

Error also occurs when an existing criteria is edited (as noted above)



Changes

 Customer was using OAS 5.5 for the first time and had migrated the rpd from 11g

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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