Outbound Requests Using SES ApplicationContainer CONTAINERURL Fail with 'Status Code - 404'(SBL-EAI-04117) in Versions 21.2 to 21.7
(Doc ID 2774246.1)
Last updated on APRIL 10, 2023
Applies to:
Siebel CRM - Version 21.2 to 21.7 [Release V17]Information in this document applies to any platform.
Symptoms
On : 21.4 version, Siebel EAI
Any attempt to use the CONTAINERURL to invoke outbound calls fail with HTTP-404 (not found)
CONTAINERURL is used by :
- Outbound Web Services - Unix/Linux only
- Outbound REST - All platforms
- Java Business Services (JBS) - All platforms
- JMS - All platforms
- Siebel Test Automation Framework - All platforms
- The new Email Response 64bit driver for IMAP and POP3 (using JavaMail option) ONLY.
- JMS - All platforms
Please refer to this KM article for more information on the SES applicationcontainer usage:
And any call to functionality that uses SES CONTAINERURL leads to HTTP 404
E.g: Any call to any outbound web service on Linux would lead to :
object manager log:
HTTP/1.1 404
ObjMgrLog Error 1 0000047c609056e8:0 2021-05-04 10:10:08 (httptransport.cpp (1153)) SBL-EAI-04117: HTTP Request error during 'Submitting Data Send HTTP request': 'Status code - 404'
catalina.out
05-May-2021 12:38:13.685 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin Match [Server/Service/Connector] failed to set property [SSLEngine] to [on]
05-May-2021 12:38:13.752 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent The Apache Tomcat Native library which allows using OpenSSL was not found on the java.library.path:
(...)
2021-05-05 12:38:22,904 main ERROR Servlet contains invalid attributes "fileName", "type"
(...)
05-May-2021 12:38:23.008 SEVERE [main] org.apache.catalina.core.StandardContext.startInternal One or more listeners failed to start. Full details will be found in the appropriate container log file
(...)
05-May-2021 12:38:59.986 SEVERE [main] org.apache.catalina.core.StandardContext.startInternal Context [/siebel] startup failed due to previous errors
localhost.<date>.log
05-May-2021 11:22:30.425 SEVERE [main] org.apache.catalina.core.StandardContext.listenerStart Exception sending context initialized event to listener instance of class [com.siebel.opcgw.cloudgateway.CGServletContext]
java.lang.NumberFormatException: For input string: "$tlslistnerport"
Changes
Patching up to 21.2 through 21.7.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |