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Outbound Requests Using CONTAINERURL Fail with 'Status Code - 404'(SBL-EAI-04117) After 21.2 or Higher (Doc ID 2774246.1)

Last updated on JUNE 07, 2021

Applies to:

Siebel CRM - Version 21.2 and later
Information in this document applies to any platform.

Symptoms

On : 21.4 version, Siebel EAI

Any attempt to use the CONTAINERURL to invoke outbound calls fail with HTTP-404 (not found)

CONTAINERURL is used by :


And any call to functionality that uses CONTAINERURL leads to HTTP 404

E.g: Any call to any outbound web service on Linux would lead to :

object manager log: 

EAITransport EAITransportDebug 4 0000047c609056e8:0 2021-05-04 10:10:08 *** HTTP response Headers from Data Send request:

HTTP/1.1 404

ObjMgrLog Error 1 0000047c609056e8:0 2021-05-04 10:10:08 (httptransport.cpp (1153)) SBL-EAI-04117: HTTP Request error during 'Submitting Data Send HTTP request': 'Status code - 404'

catalina.out

05-May-2021 12:38:13.685 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin Match [Server/Service/Connector] failed to set property [SSLEngine] to [on]

05-May-2021 12:38:13.752 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent The Apache Tomcat Native library which allows using OpenSSL was not found on the java.library.path
(...)
2021-05-05 12:38:22,904 main ERROR Servlet contains invalid attributes "fileName", "type"
(...)

05-May-2021 12:38:23.008 SEVERE [main] org.apache.catalina.core.StandardContext.startInternal One or more listeners failed to start. Full details will be found in the appropriate container log file
(...)
05-May-2021 12:38:59.986 SEVERE [main] org.apache.catalina.core.StandardContext.startInternal Context [/siebel] startup failed due to previous errors

localhost.<date>.log

05-May-2021 11:22:30.425 SEVERE [main] org.apache.catalina.core.StandardContext.listenerStart Exception sending context initialized event to listener instance of class [com.siebel.opcgw.cloudgateway.CGServletContext]

java.lang.NumberFormatException: For input string: "$tlslistnerport"

 

Note: There is also a related defect affecting Siebel Management Console (SMC) leading to HTTP-404 when deploying changes to Servers, accessible through this link.

Changes

Patch up to 21.2 or higher.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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