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Patch Set Install Wizard Missed DB Parameters Step When Patch Installation From Siebel 20.6 to Siebel 21.4 (Doc ID 2776706.1)

Last updated on SEPTEMBER 13, 2021

Applies to:

Siebel CRM - Version 20.6 to 21.6 [Release V17]
Information in this document applies to any platform.

Symptoms

When applying Siebel 21.4 patch update on 20.6 release, The Database Parameters screen does not appear

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Setup Siebel environment with 20.6
2. Install 21.4 PS on top of 20.6
3. In wizard there is no option for database parameters . 21.4 PS installation should ask for Database Parameters option in install wizard which will be used for PostDBInstall step. Here you specify input for the PostInstallDBSetup utility, which runs after you perform an update installation from any prior release of Siebel CRM version 17.x or later.

 

 

Changes

The option for running PostInstallDBSetup should appear as suggested in 21.4 Install Guide. Please refer below:

Installing Siebel CRM in an Update Installation (Refer Step: 8) -

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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