UPGPHYS Failing When Upgrading Siebel CRM From 8.1.1.5 To 21.2 with "No published languages found" and Siebdev process crashed during FullPublish step with stack " CSSISenseInterface::SetLanguageType"
(Doc ID 2777327.1)
Last updated on NOVEMBER 15, 2023
Applies to:
Siebel CRM - Version 21.2 and laterInformation in this document applies to any platform.
Symptoms
On : 21.2 version, Upgrade
When attempting to perform UPGPHYS process as part from Development upgrade
the following error occurs.
ERROR in export.log
-----------------------
Error reading latest WS version from dev DB
Error in Preparing Where Clause for Incremental D2P
Error in doExport ().
Error in Main function...
Elapsed time: 1 sec.
Errors encountered
siebdev process crashing with below stack as part of FullPublish:
-------------------------------------------------------------------------
d1 0099d0dc 6ccd9808 sscfcli!CSSISenseInterface::SetLanguageType+0x25be
d2 0099db7c 6cbe27c6 sscfcli!CSSISenseInterface::SetLanguageType+0xb89c8
d3 0099dc64 6d69c493 sscfcli!CSSCLIJSMechanism::CompileScript+0x666
d4 0099df0c 6d692a71 sscompilerutil!CSSCompObjType::Write+0x1c33
d5 0099e0a8 600f3999 sscompilerutil!CSSCompilerEngine::Compile+0x7f1
d6 0099e2f0 600e1343 sspublisherutil!CSSMetadataCompilerService::Compile+0x11e9
d7 0099e30c 6eb0b28d sspublisherutil!CSSMetadataCompilerService::DoInvokeMethod+0x43
d8 0099e5a8 0009086f sscfom!CSSService::InvokeMethod+0x2cd
d9 0099fe0c 6f0f5234 siebdev!CSSRebaseObserver::Update+0xb21f
da 0099fe20 000b07bf mfc110u!AfxWinMain+0x47
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Started UPGREP from 8.1.1.5 to 21.2
2. IRM - "New Customer Repository"
3. Conflict Resolution marked
5. Fullpublish - "New Customer Repository"
6. UPGPHYS triggered and failing with error
Changes
Installed Siebel CRM 21.2 and performing an upgrade from 8.1.1.5 to 21.2
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |