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UPGPHYS Failing When Upgrading Siebel CRM From To 21.2 with "No published languages found" and Siebdev process crashed during FullPublish step with stack " CSSISenseInterface::SetLanguageType" (Doc ID 2777327.1)

Last updated on NOVEMBER 15, 2023

Applies to:

Siebel CRM - Version 21.2 and later
Information in this document applies to any platform.


On : 21.2 version, Upgrade

When attempting to perform UPGPHYS process as part from Development upgrade
the following error occurs.

ERROR in export.log

No published languages found.
Error reading latest WS version from dev DB
Error in Preparing Where Clause for Incremental D2P
Error in doExport ().
Error in Main function...
Elapsed time: 1 sec.
Errors encountered

siebdev process crashing with below stack as part of FullPublish:


d1 0099d0dc 6ccd9808 sscfcli!CSSISenseInterface::SetLanguageType+0x25be
d2 0099db7c 6cbe27c6 sscfcli!CSSISenseInterface::SetLanguageType+0xb89c8
d3 0099dc64 6d69c493 sscfcli!CSSCLIJSMechanism::CompileScript+0x666
d4 0099df0c 6d692a71 sscompilerutil!CSSCompObjType::Write+0x1c33
d5 0099e0a8 600f3999 sscompilerutil!CSSCompilerEngine::Compile+0x7f1
d6 0099e2f0 600e1343 sspublisherutil!CSSMetadataCompilerService::Compile+0x11e9
d7 0099e30c 6eb0b28d sspublisherutil!CSSMetadataCompilerService::DoInvokeMethod+0x43
d8 0099e5a8 0009086f sscfom!CSSService::InvokeMethod+0x2cd
d9 0099fe0c 6f0f5234 siebdev!CSSRebaseObserver::Update+0xb21f
da 0099fe20 000b07bf mfc110u!AfxWinMain+0x47

The issue can be reproduced at will with the following steps:
1. Started UPGREP from to 21.2
2. IRM - "New Customer Repository" 
3. Conflict Resolution marked 
5. Fullpublish - "New Customer Repository"
6. UPGPHYS triggered and failing with error


 Installed Siebel CRM 21.2 and performing an upgrade from to 21.2 


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