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Unable To Query Workflows by "Replication Level", "Monitoring Level", Or "Analytic Level" on Monitoring Configuration Applet (Doc ID 2778959.1)

Last updated on FEBRUARY 15, 2022

Applies to:

Siebel CRM - Version 20.7 to 21.12 [Release V17]
Information in this document applies to any platform.


Users are unable to query a Workflow Process with a specific "Replication Level", "Monitoring Level", or "Analytic Level" on the button applet "Monitoring Configuration" as shown in the screenshot below.



NOTE: The query option is available on Siebel 20.6 or early versions as shown in the screenshot below. Follow the steps below:

1.Navigate into Administration - Business Process > Repository Workflow Process

2. On the button applet "Process Deployment" > You are able to query for Monitoring Level, "1 - Status", "2 - Progress", "3 - Detail" or "4 - Debug".





Step to Reproduce the issue:

On Siebel 20.7 or later version:

1.Navigate into Administration - Business Process > Workflow Monitoring Configuration Screen

2. On the button applet "Monitoring Configuration", the query functionality for a Replication Level, Monitoring Level or Analytic Level is not available.





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