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How to configure Siebel Server Sync(SSSE) with Microsoft 365. (Doc ID 2781652.1)

Last updated on FEBRUARY 29, 2024

Applies to:

Siebel Server Sync - Microsoft Exchange Server - Version 19.6 and later
Information in this document applies to any platform.


The goal of this documentation is to intended to help you understand and provide you step by step on how to configure Siebel Server Sync(SSSE) with Microsoft Outlook 365.

NOTE: Integrating Microsoft 365 with Siebel Server Sync (SSSE) was introduced on Siebel 19.6 or later Siebel versions.


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In this Document
 A. Repository Configuration
 B. JBS Configuration
 C. Configuring the Private Key
 Here is some example to generating certificate for Azure AD principal certificate Authentication
 See Configuring a X.509 public cert for your application section.
 Steps to generate private key file
 D. Configuring the Siebel Application to Integrate to Office 365
 E. Configuring the Outbound Web Service Port Address
 F. PIMSI Engine Server Component Parameters 
 G. Modifying Enterprise and Server Component Parameters Using srvrmgr
 H. Prepare SSSE Administrator and User for SSSE Sync
 I. Enable PIM Component
 J. Configure and granting full access permission to users
 K. Quick test 

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