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Getting SBL-UIF-00299 & SBL-DAT-00359 Error On Updating Date Field With Different Display Format After Applying 21.4 Patch (Doc ID 2786034.1)

Last updated on JUNE 01, 2023

Applies to:

Siebel CRM - Version 21.4 and later
Information in this document applies to any platform.


Getting below error while trying to update the date field value

When navigating to List/Form Applet and trying to pick a different date value for field the following error is seen:

[1]Wrong field values or value types detected in field Planned Start.
Please re-enter your field values. If you need additional assistance,
please refer to the documentation.(SBL-UIF-00299)

[2]The value "6/30/2021 06:41:00 AM’ cannot be converted to a date
time value.(SBL-DAT-00359)

Configuration changes ==>
1. Login to Siebel Tools
2. Create and Open Dev Workspace(Example : TestDev)
3. Query for below two applets
     a. Activity List Applet With Navigation
     b. Activity Form Applet

Display Format present as "Date TimeNoSec" for fields (Due Date , Planned , Planned Completion) in List Applet List Column and Form Applet Control level.
4. Under "Activity Form Applet" query for Controls pointing to fields : Due Date , Planned , Planned Completion
Clear the "Display Format" property value.So that these three field related controls and List Columns have different "Display Format"

5. Under "Activity List Applet With Navigation" query for List columns pointing to fields : Due Date , Planned , Planned Completion

Make sure that "Display Format" property value present for all these three list columns

6. Open the Application in inspect mode with TestDev Workspace and Navigate to Activities List View and try to change the Due  or Planned Start or Planned Completion value using date picker


 This configuration mismatch did not lead to errors in Siebel version 20.5 but errors out in Siebel 21.5


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