My Oracle Support Banner

"Error invoking service 'Context Service', method 'GetRowSetData' at step 'Get Row Set'.(SBL-BPR-00162)" Occurs After Upgrading to Siebel CRM 20.x (Doc ID 2787388.1)

Last updated on AUGUST 28, 2023

Applies to:

Siebel eCommunications - Version 20.12 and later
Information in this document applies to any platform.

Symptoms

1- When trying to run a process such as Product Validation in the UI which will invoke the Workflow 'PSP Driver Workflow Process' Workflow for Pricing, the following error is occurring:

We confirmed that in the WF Process the Steps Get Row Set > Set Pricing Date > Dispatch Service were all connected

This error was reported in Bug 32488678 - WORKFLOW THROWING GENERIC ERROR MESSAGES INSTEAD OF ACTUAL ERROR

 

Changes

1- Upgrade from IP15 to Siebel CRM 20.x

2- Workflow Process Design changes

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.