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Siebel 21.4 Update Postinstalldbsetup: Database Parameters Option Of The Installer Is Not Selectable (Doc ID 2794291.1)

Last updated on JULY 25, 2021

Applies to:

Siebel CRM - Version 21.4 to 21.6 [Release V17]
Information in this document applies to any platform.


A Siebel SES 21.4 update is being installed on top of a 19.4 SES machine, but no Database Parameters screen is available.

The Postinstalldbsetup database parameters screen should be displayed while updating Siebel SES to 21.4.

The issue can be reproduced at will with the following steps:

1. Start SES 21.4 installation on top of the Siebel IP19.4
2. Provide the SES home, click next and no database parameters screen will be available


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