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Siebel 21.4 Update Postinstalldbsetup: Database Parameters Option Of The Installer Is Not Selectable (Doc ID 2794291.1)

Last updated on JULY 25, 2021

Applies to:

Siebel CRM - Version 21.4 to 21.6 [Release V17]
Information in this document applies to any platform.

Symptoms


A Siebel SES 21.4 update is being installed on top of a 19.4 SES machine, but no Database Parameters screen is available.

The Postinstalldbsetup database parameters screen should be displayed while updating Siebel SES to 21.4.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Start SES 21.4 installation on top of the Siebel IP19.4
2. Provide the SES home, click next and no database parameters screen will be available
 


Cause

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In this Document
Symptoms
Cause
Solution
References


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