Unable to Type Value in Textbox Based Attributes with Unbounded Picklist in eConfigurator
(Doc ID 2797653.1)
Last updated on FEBRUARY 02, 2022
Applies to:
Siebel eConfigurator - Version 19.1 to 21.8 [Release V17]Information in this document applies to any platform.
Symptoms
In previous versions of Siebel (19.x), users were able to type in values into a product attribute's textbox that has an associated picklist. However, after upgrating to Siebel 21.x, the textbox is read-only even when the picklist is unbounded. Users can still select a value from the picklist's pickapplet, but there are business cases where it is desired to enter a value that is not in the picklist.
Below is a screenshot of a eConfigurator session showing the attribute being read-only.
To reproduce the issue:
1. Create a customizable product with a text attribute.
2. Associate a picklist to the attribute using product properties:
PickMap01
PickApplet
PickList
3. Open the customizable product in eConfigurator, and notice that the attribute is read-only.
Due to this issues, users are unable to enter values into the attribute that is not in the picklist.
Changes
Update from 19.x to 21.x
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |