My Oracle Support Banner

Unable to Type Value in Textbox Based Attributes with Unbounded Picklist in eConfigurator (Doc ID 2797653.1)

Last updated on AUGUST 11, 2021

Applies to:

Siebel eConfigurator - Version 21.6 and later
Information in this document applies to any platform.

Symptoms

In previous versions of Siebel (19.x), users were able to type in values into a product attribute's textbox that has an associated picklist. However, after upgrading to Siebel 21.x, the textbox is read-only even when the picklist is unbounded. Users can still select a value from the picklist's pickapplet, but there are business cases where it is desired to enter a value that is not in the picklist.

Below is a screenshot of a eConfigurator session showing the attribute being read-only.


To reproduce the issue:

1. Create a customizable product with a text attribute.

2. Associate a picklist to the attribute using product properties:
PickMap01
PickApplet
PickList

3. Open the customizable product in eConfigurator, and notice that the attribute is read-only.

Due to this issues, users are unable to enter values into the attribute that is not in the picklist.

Changes

 Upgrade from 19.x to 21.x

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.