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Siebel Crash On Navigating to List Of Values View After Applying Siebel 21.7 Patch (Doc ID 2797706.1)

Last updated on AUGUST 09, 2021

Applies to:

Siebel CRM - Version 21.7 and later
Information in this document applies to any platform.

Symptoms


On Navigating to List Of Values View Siebel Crash observed after Applying Siebel 21.7 patch on Siebel 21.1 as shown in below call stack.







The issue can be reproduced at will with the following steps:
1. Login to Siebel Tools
2. Open the Workspace(LOV_Test)
3. Query for Business Component : List Of Values
4. Add BusComp View Mode as below
Name = Organization
Owner Type = Organization
Visibility Field = OrganizationId
5. Query for the View "List of Values View" and specify
Visibility Applet Type = Organization
Visibility Applet = List of Values List Applet
6. Login to Application and Inspect the LOV_Test Workspace
7. Navigate to Administration - Data ==> List Of Values

Application will get crashed


Changes

 Siebel 21.7 patch applied on Siebel 21.1

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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