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GetFile Extracts Some Files To A Different Folder (Doc ID 2798043.1)

Last updated on AUGUST 10, 2021

Applies to:

Siebel CRM - Version 8.1.1.14.10 [IP2014] and later
Information in this document applies to any platform.

Symptoms

Accrding the following knowledge document, GetFile method is supposed to extract files to <ses>\siebsrvr\temp folder.

Accessing File Attachments Through Siebel VB, Siebel eScript, and Siebel Object Interfaces (Doc ID 475513.1)

It says as below:

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The file will be placed in the following location, depending upon the Siebel application version you are running and the client on which the script is invoked:

    Using the Siebel Web Client: the file will be placed in the temp directory on the Siebel Server machine.

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But some files were not found under <ses>\siebsrvr\temp folder after GetFile is run successfully for several service request attachments.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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