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Calculated Value To Invoke BS Is Not Working In VBC Field (Doc ID 2801682.1)

Last updated on AUGUST 25, 2021

Applies to:

Siebel CRM - Version 16.19 [IP2016] and later
Information in this document applies to any platform.

Symptoms


Business Service invoked from a calculated field is returning blank result 

The issue can be reproduced at will with the following steps:
1. Create a custom Business Service
2. Create a custom calculated field
3. Invoke the Business Service from the calculated field using the syntax as documented in bookshelf:

https://docs.oracle.com/cd/E14004_01/books/ToolsDevRef/operators_conditions18.html

Example: InvokeServiceMethod("MyService","MyMethod""prop1=eval([Name]),prop2=eval([Location])","MyReturn")


Observe that the calculated field is not retuning the Business Service output , instead it shows blank

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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