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Siebel Is Creating Multiple Application Object Manager(AOM) Sessions When Hitting The URL From Iframe (Doc ID 2803514.1)

Last updated on SEPTEMBER 07, 2021

Applies to:

Siebel CRM - Version 21.8 and later
Information in this document applies to any platform.

Symptoms


Siebel is creating multiple Aplication Object Manager sessions when hitting the URL from Iframe and the screen is never getting displayed. The application appears to hang and just shows a blank page.

The issue is not happening when the URL is enter directly into the browser.

The issue can be reproduced at will with the following steps:
Configure the application to display in a iFrame, and attempt to log into the application.

1. Create the html page with below content

3. Connect to server manager and do list active tasks for comp SCCObjMgr_enu
4. Open the html page created and observed that It is showing blank page
5. Now execute the command specified in step 3 repeatedly and observed that active sessions keep growing amd maximum tasks reached



Changes

 Applied Siebe 21.3 or higher patch

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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