My Oracle Support Banner

Siebel Is Creating Multiple Application Object Manager(AOM) Sessions When Hitting The URL From Iframe (Doc ID 2803514.1)

Last updated on APRIL 19, 2023

Applies to:

Siebel CRM - Version 21.8 and later
Information in this document applies to any platform.


Siebel is creating multiple Aplication Object Manager sessions when hitting the URL from Iframe and the screen is never getting displayed. The application appears to hang and just shows a blank page.

The issue is not happening when the URL is enter directly into the browser.

The issue can be reproduced at will with the following steps:
Configure the application to display in a iFrame, and attempt to log into the application.

1. Create the html page with below content

3. Connect to server manager and do list active tasks for comp SCCObjMgr_enu
4. Open the html page created and observed that It is showing blank page
5. Now execute the command specified in step 3 repeatedly and observed that active sessions keep growing amd maximum tasks reached


 Applied Siebe 21.3 or higher patch


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.