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When Sending Emails, ESD Has A SMTP Connection Error "Lost connection without delivering any messages: sleeping 60000 before retry" (Doc ID 2807374.1)

Last updated on SEPTEMBER 15, 2021

Applies to:

Siebel Marketing - Version 8.1 [21039] and later
Information in this document applies to any platform.

Symptoms

When launching a Campaign, emails are not reaching the Recipients inbox.

In the esd.log the following error is seen:

 

Changes

 A new ESD Instance is being installed

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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