My Oracle Support Banner

Intermittently Srvrmgr Connectivity From Linux Servers Shows "Handshake Failed" For Windows Siebel Server (Doc ID 2816061.1)

Last updated on MAY 16, 2023

Applies to:

Siebel CRM - Version 8.1.1.14.13 [IP2014] and later
Information in this document applies to any platform.

Symptoms

Intermittently Srvrmgr Connectivity From Linux Servers Shows "Handshake Failed" For Windows Siebel Server . It is heterogeneous environment where 2 Siebel servers installed on linux and one Siebel Server with CommSrvr component enabled on Windows.

Very often, Srvrmgr connectivity From Linux Servers Shows "Handshake Failed" For Windows Siebel Server as below:



STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Siebel 8.1.1.14 enterprise installed with 2 Linux servers & one windows server
2. Intermittently, while trying to connect with srvrmgr from Linux servers, windows server shows "Handshake Failed"
3. After some time, it works without any issues

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.