Intermittently Srvrmgr Connectivity From Linux Servers Shows "Handshake Failed" For Windows Siebel Server
(Doc ID 2816061.1)
Last updated on MAY 16, 2023
Applies to:
Siebel CRM - Version 8.1.1.14.13 [IP2014] and laterInformation in this document applies to any platform.
Symptoms
Intermittently Srvrmgr Connectivity From Linux Servers Shows "Handshake Failed" For Windows Siebel Server . It is heterogeneous environment where 2 Siebel servers installed on linux and one Siebel Server with CommSrvr component enabled on Windows.
Very often, Srvrmgr connectivity From Linux Servers Shows "Handshake Failed" For Windows Siebel Server as below:
STEPS
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The issue can be reproduced at will with the following steps:
1. Siebel 8.1.1.14 enterprise installed with 2 Linux servers & one windows server
2. Intermittently, while trying to connect with srvrmgr from Linux servers, windows server shows "Handshake Failed"
3. After some time, it works without any issues
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |