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Intermittently Srvrmgr Connectivity From Linux Servers Shows "Handshake Failed" For Windows Siebel Server (Doc ID 2816061.1)

Last updated on OCTOBER 21, 2021

Applies to:

Siebel CRM - Version 8.1.1.14.13 [IP2014] and later
Information in this document applies to any platform.

Symptoms

Intermittently Srvrmgr Connectivity From Linux Servers Shows "Handshake Failed" For Windows Siebel Server . It is heterogeneous environment where 2 Siebel servers installed on linux and one Siebel Server with CommSrvr component enabled on Windows.

Very often, Srvrmgr connectivity From Linux Servers Shows "Handshake Failed" For Windows Siebel Server as below:



STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Siebel 8.1.1.14 enterprise installed with 2 Linux servers & one windows server
2. Intermittently, while trying to connect with srvrmgr from Linux servers, windows server shows "Handshake Failed"
3. After some time, it works without any issues

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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