JMSReceiver Fails With SBL-EAI-04117 After A Monthly Update Is Applied
(Doc ID 2816645.1)
Last updated on SEPTEMBER 07, 2023
Applies to:
Siebel CRM - Version 21.9 and laterInformation in this document applies to any platform.
Symptoms
After applying 21.9 monthly update on 21.4, JMSReceiver component can not access JMS with the following error:
ObjMgrLog Error 1 00000026615e405b:0 2021-10-06 20:33:29 (httptransport.cpp (1815)) SBL-EAI-04117: HTTP Request error during 'Submitting Data SendHTTP request': 'Status code - 500'
ObjMgrLog Error 1 00000026615e405b:0 2021-10-06 20:33:29 (httptransport.cpp (1153)) SBL-EAI-04117: HTTP Request error during 'Submitting Data Send HTTP request': 'Status code - 500'
ObjMgrBusServiceLog InvokeMethod 4 00000026615e405b:0 2021-10-06 20:33:29 Business Service 'EAI HTTP Transport' invoke method 'SendReceive' Execute Time: 0.012 seconds.
ObjMgrBusServiceLog InvokeMethod 4 00000026615e405b:0 2021-10-06 20:33:29 End: Business Service 'EAI HTTP Transport' invoke method: 'SendReceive' at d8a350a8
ObjMgrBusServiceLog Error 1 00000026615e405b:0 2021-10-06 20:33:29 (javabsvc.cpp (535)) SBL-EAI-04117: HTTP Request error during '<?>': '<?>'
ObjMgrLog Error 1 00000026615e405b:0 2021-10-06 20:33:29 (httptransport.cpp (1153)) SBL-EAI-04117: HTTP Request error during 'Submitting Data Send HTTP request': 'Status code - 500'
ObjMgrBusServiceLog InvokeMethod 4 00000026615e405b:0 2021-10-06 20:33:29 Business Service 'EAI HTTP Transport' invoke method 'SendReceive' Execute Time: 0.012 seconds.
ObjMgrBusServiceLog InvokeMethod 4 00000026615e405b:0 2021-10-06 20:33:29 End: Business Service 'EAI HTTP Transport' invoke method: 'SendReceive' at d8a350a8
ObjMgrBusServiceLog Error 1 00000026615e405b:0 2021-10-06 20:33:29 (javabsvc.cpp (535)) SBL-EAI-04117: HTTP Request error during '<?>': '<?>'
Changes
Applied 21.9 monthly update.
Cause
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In this Document
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Cause |
Solution |
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