My Oracle Support Banner

Adding A JS To MVG Scrambles The UI (Doc ID 2820432.1)

Last updated on NOVEMBER 10, 2021

Applies to:

Siebel CRM - Version 21.1 and later
Information in this document applies to any platform.

Symptoms

Adding a custom PM to an MVG Applet scrambles the UI.

The issue can be reproduced at will with the following steps:

CONTEXT:

1. Add a sample PM to Applet "Account Address Mvg Applet"

STEPS | NAVIGATION:

1. Open the Application
2. Go to Accounts > add an Account
3. In the bottom Form Applet, select the Address MVG

RESULTS | FINDINGS:

The MVG is scrambled, i.e. the pop-up is moved up on the UI, and there is a blank space at the bottom. No controls can be accessed apart from OK. If the MVG is closed and opened a second time, everything is back to normal.


 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.