SBL-EAI-04224 Error When Starting Siebel Tools
(Doc ID 2850554.1)
Last updated on JULY 23, 2023
Applies to:
Siebel Tools - Version 21.12 and laterInformation in this document applies to any platform.
Symptoms
When trying to start Siebel Tools, the siebdev.log file reports the following error:
EAITransport EAITransportFile 3 00000002620c6538:0 2022-02-15 14:01:09 Opened File: 'baseline.xml' for 'Reading'
EAITransportPerf EAITransportPerf 5 00000002620c6538:0 2022-02-15 14:01:09 Created Request Connection|0
ObjMgrLog Error 1 00000002620c6538:0 2022-02-15 14:01:29 (filetransport.cpp (507)) SBL-EAI-04224: Unable to open file 'baseline.xml'
ObjMgrBusServiceLog InvokeMethod 4 00000002620c6538:0 2022-02-15 14:01:29 Business Service 'EAI File Transport' invoke method 'Receive' Execute Time: 20.013 seconds.
ObjMgrBusServiceLog InvokeMethod 4 00000002620c6538:0 2022-02-15 14:01:29 End: Business Service 'EAI File Transport' invoke method: 'Receive' at 28f49930
ObjMgrBusServiceLog Error 1 00000002620c6538:0 2022-02-15 14:01:29 (eaixmlprtsvc.cpp (363)) SBL-EAI-04261: Error getting XML from file 'baseline.xml'.
EAITransportPerf EAITransportPerf 5 00000002620c6538:0 2022-02-15 14:01:09 Created Request Connection|0
ObjMgrLog Error 1 00000002620c6538:0 2022-02-15 14:01:29 (filetransport.cpp (507)) SBL-EAI-04224: Unable to open file 'baseline.xml'
ObjMgrBusServiceLog InvokeMethod 4 00000002620c6538:0 2022-02-15 14:01:29 Business Service 'EAI File Transport' invoke method 'Receive' Execute Time: 20.013 seconds.
ObjMgrBusServiceLog InvokeMethod 4 00000002620c6538:0 2022-02-15 14:01:29 End: Business Service 'EAI File Transport' invoke method: 'Receive' at 28f49930
ObjMgrBusServiceLog Error 1 00000002620c6538:0 2022-02-15 14:01:29 (eaixmlprtsvc.cpp (363)) SBL-EAI-04261: Error getting XML from file 'baseline.xml'.
But baseline.xml file exists under <Siebel Tools>\bin folder.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |