Error "Duplicate item found earlier and there could be data discrepancy issue" In AOM Log While Starting Siebel Server (Doc ID 2862066.1)

Last updated on AUGUST 19, 2022

Applies to:

Siebel CRM - Version 22.1 and later
Information in this document applies to any platform.

When starting the Siebel Server the following error occurs in the logs

ERROR
-----------------------
Duplicate item found earlier and there could be data discrepancy issue

The issue could be reproduced with the below steps.
1. Current version 21.2 patchset

2. Stopped Siebel services ( enterprise/tomcats and gateway )

3. Applied 22.1 Patchset on top of 21.2 Siebel CRM

4. Post finishing the patchset installation, the services were started

5. Observed below error message in Public Sector Object manager log files

This issue or error is reported post applying 22.1 patchset on top of 21.2 PS

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In this Document

Symptoms

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