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Dispatching Activities To The Dispatch Board Does Not Work Consistently (Doc ID 2864125.1)

Last updated on APRIL 30, 2024

Applies to:

Siebel Field Service - Version 21.1 and later
Information in this document applies to any platform.

Symptoms

When trying to drag & drop activities to the Field Service Dispatch Board, depending on the field cursor is positioned, the activity is not dropped in the Dispatch Board and nothing happens.

In the application object manager log, the following error is seen:

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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