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Issue with Screen Navigation on iOS Devices Using Chrome or Safari Devices (Doc ID 2866891.1)

Last updated on MAY 04, 2022

Applies to:

Siebel CRM - Version 21.12 and later
Information in this document applies to any platform.

Symptoms

Screen navigation not working for single click on screens present in drop down list while using Chrome or Safari browser.

The issue can be reproduced at will with the following steps:
1. Login to application on iOS devices using Chrome or Safari browser 
2. Try to click on Screen tab from dropdown list
3. Notice navigation happen properly or not
4. If navigation not happen then click on somewhere else on View and check desired screen is loaded or not

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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