My Oracle Support Banner

Outbound Web Service Error on OCI: [EAI_HTTP_OUTBOUND] Error while writing request body to Outbound URL: java.net.SocketException: Connection reset (Doc ID 2866927.1)

Last updated on SEPTEMBER 01, 2023

Applies to:

Siebel CRM - Version 21.10 and later
Information in this document applies to any platform.

Symptoms

When attempting to invoke an outbound web service while Siebel is running on Oracle Cloud Infrastructure (OCI) the fowing error occurs.

ERROR
-----------------------
siebelljbs_1.log


The issue can be reproduced at will with the following steps:

  1. Just invoke this one web service and check the log.

  2. All other outbound web services going to different URLs are working fine.


Changes

 Moved from on Premises to OCI

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.