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Siebel CRM 22.6: TNSPING and Many Other Admin Tools Are Empty Size 0kb in Oracle 19c Instant Client (Doc ID 2883695.1)

Last updated on NOVEMBER 08, 2023

Applies to:

Siebel CRM - Version 22.6 and later
Information in this document applies to any platform.

Symptoms


When the user downloaded Siebel 22.6 and verified Oracle Client comes with Siebel. It is not the full version unlike before versions of Siebel, below instructions are provided to configure it. It is like an instant version of Oracle Client. They are not able to do the tnsping as well once they unzip Oracle Client.

Problem can be reproduced with  below steps:

Oracle 19c client installation instructions:

 

Changes

 22.6 patch update on existing versions. New 19c Oracle instant client shipped with Siebel CRM 22.6

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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