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Siebel Cloud Manager Lift Utility Successful Execution Encounters Server Busy Error On Siebel Application Access Post Shift To Oracle Cloud Infrastructure (OCI) (Doc ID 2888333.1)

Last updated on SEPTEMBER 16, 2022

Applies to:

Siebel CRM - Version 18.12 and later
Information in this document applies to any platform.

Symptoms

When attempting to access Siebel application post Siebel Cloud Manager Lift and Shift on Siebel 18.12 or later, the application fails to come up and the following error occurs.

Logging into kubernetes pods shows the edge-0 (server) pod as 0/1 running when listing the pods using kubectl commands (command: kubectl -n namespace get all)



Upon checking the Siebel cloud manager container, below could be seen for the helmrelease status (command: kubectl -n namespace get helmrelease) that shows a failure for "helm release rollback"

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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