Inbound Emails are not Processed when Appdynamics Enabled on Siebel Server Application Contatiner Apache/Tomcat
(Doc ID 2889952.1)
Last updated on AUGUST 17, 2022
Applies to:
Siebel CRM - Version 21.5 to 22.7 [Release V17]Information in this document applies to any platform.
Symptoms
Inbound emails are not processed into Siebel in pre-prod environment. But the same setup works fine on development environment.
The issue can be reproduced at will with the following steps:
1. Setup email response
2. Trigger inbound email
3. Verify inbound email got processed or not
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |